Английский язык

Exercise 8. Casestudy

Closing the deal

E-mail:

Dear Jean

I am writing to confirm the details of our discussions regarding the development by N-Vision of the Watermark e-commerce site.

As we discussed, Watermark’s ongoing budget is limited to €1,000 per year. For this reason, we have had to restrict ongoing costs and focus on what is achievable within our initial budget. The key issues for us are quality. We must have top quality graphics and a secure payment system. In order to ensure reliability, we also need an exclusive server and a maintenance agreement. At this stage we do need the ability to modify content. Since our ongoing budget is limited we are willing to pay certain costs in advance.

Our final agreement is as follows:

Initial charge:

6 screens of high quality graphics € 1,200

Automated payment system € 2,500

Hosting on own server € 3,500

Maintenance @ € 200 x 5 years € 1,000

Updating of content @ € 350 x 5 years € 1,750

Total initial charge: € 9,950

Annual charges:

Additional maintenance per year € 1,000

Your offer of 10 % discount is not acceptable as we must have a working product within five months. The other thing is that we cannot pay development costs before getting working deliverables. Then we will pay half of the 2,500 fee on sign-off of the design of the automated payment system, with the rest payable when the system is live.

All other initial charges are to be paid at the end of the development period in 5 (five) months’ time.

Please, confirm in writing about your agreement with our offer.

I look forward to hearing from you.

Faithfully yours

Hal Garnett,

CEO, Watermark plc.